Important Notices

• Copyright / Permission to Reproduce
• Non-commercial Reproduction
• Commercial Reproduction
• Third-party Materials
• External Hyperlinks
• Official Languages Notice
• Privacy Notice
• CIDA Twitter Policy

Copyright / Permission to Reproduce

The Canadian International Development Agency (CIDA) has produced and/or compiled the materials on this website to provide Canadians with direct access to information about the programs and services offered by the Government of Canada.

The materials available on this site are covered by the provisions of the Copyright Act, Canadian acts, regulations, and policies, and international agreements. Such provisions allow the reproduction of any work for private study or research, or review, criticism, or reporting, as long as the source is identified. Such provisions also allow any rights holder in a work to authorize its reproduction.

Non-commercial Reproduction

Information on this site has been posted to make it readily available for personal and public non-commercial use. Any work expressing this information, in which the Government of Canada owns copyright, or for which it is authorized to grant this permission, may be reproduced for these purposes, in part or in whole and by any means, without charge or further permission from CIDA. We ask only that:

• users exercise due diligence in ensuring the accuracy of the materials reproduced;
• the Canadian International Development Agency (CIDA) be identified as the source department; and
• the reproduction of the information is not represented as an official version of the materials reproduced, nor as a reproduction having been made in affiliation with or with the endorsement of CIDA.

Commercial Reproduction

Reproduction of multiple copies of materials on this site, in whole or in part, for commercial redistribution, is prohibited except with written permission from the Government of Canada's copyright administrator, Public Works and Government Services Canada (PWGSC). By authorizing the reproduction, PWGSC can ensure that individuals/organizations wishing to reproduce Government of Canada materials for commercial purposes have access to the most accurate, up-to-date versions. To obtain permission to reproduce materials on this site for commercial purposes, please go to PWGSC's Crown Copyright and Licensing page.

Public Works and Government Services Canada
Publishing and Depository Services
350 Albert Street, 4th Floor
Ottawa, ON
Canada
K1A 0S5
copyright.droitdauteur@pwgsc.gc.ca

Third-party Materials

Some of the materials and graphical elements found on Government of Canada websites are subject to copyrights held by organizations other than the Government of Canada. This is particularly true of sites jointly operated by a Government of Canada institution and an external organization as part of a collaborative arrangement. In such cases, some restrictions on the reproduction of materials or graphical elements may apply and it may be necessary to seek permission from the rights holder prior to reproducing the material. To enable CIDA to determine whether this permission needs to be obtained, CIDA asks users of its site to notify CIDA if they intend to reproduce materials or graphic elements for non-commercial use.

To obtain information concerning copyright ownership and restrictions on reproduction of materials on this site, please contact us at 819-997-5006 or toll free at 1 800 230-6349.

External Hyperlinks

The CIDA website provides links to various websites external to the Government of Canada (GoC). CIDA is not responsible for the accuracy, reliability or currency of the information contained on external sites. Links to websites not under the control of the GoC are provided solely for the convenience of users. Furthermore, the GoC is not responsible for the information found through these links, nor does it endorse sites and their content. Please be aware that hyperlinks do change from time to time, and in some cases, those changes may not be reflected immediately. Please contact us if you encounter broken links.

Official Languages Notice

CIDA respects the Official Languages Act and the relevant Treasury Board policies, and is committed to ensuring that all information and services for which it is responsible are available on this site in both English and French. However, users should be aware that some information, from external sources that are not subject to the Official Languages Act, is provided only as a convenience and is available only in the language in which it was furnished. In addition, information and services that are provided on this site in language(s) other than English or French, are provided only as a convenience to the user when available.

Privacy Notice

The Government of Canada is committed to providing visitors with Web sites that respect their privacy. This page summarizes the privacy policy and practices on the Canadian International Development Agency (CIDA) Web site. For a list of your privacy rights, visit the Federal Privacy Commissioner's Web site.

• CIDA Web sites do not automatically gather any specific personal information from you, such as your name, phone number or e-mail address. We would only obtain this type of information if you supply it voluntarily through channels such as email or Web forms.
• All personal information created, held or collected by this department is protected under the federal Privacy Act. This means that at any point of collection you will be asked for consent to collect your information, and you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information.
• CIDA employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. This software receives and records the Internet Protocol (IP) address of the computer that has contacted our Web site, the date and time of the visit, and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.
• The Agency uses persistent and per-session cookies to track how visitors use this site. The cookies we use do not identify individuals. They are compiled into statistical information on traffic patterns and are used to assess site efficiency. If you do not want a cookie placed on your computer by the CIDA site, it is your responsibility to set your browser to disable cookies. If you are willing to accept cookies but wish to be informed first, you can set your browser to give you a warning prompt. Refer to your Internet browser's manual to learn how to complete this task. Rejecting cookies will not affect the site performance or restrict your ability to access information from this site. Visitor information is not disclosed to anyone except Government of Canada personnel who need the information to carry out responsibilities of their job. Any further disclosure of the personal information you give us will be in accordance with the federal Privacy Act.
  • Session cookies: These cookies reside in the Web browser and are deleted as soon as the visitor closes the Web browser. Session cookies remember information only for as long as the visitor operates the Web browser in a single "session".
  • Persistent cookies: These cookies have an expiry date, are stored on a visitor's hard drive and are read by the visitor's browser each time the visitor visits the Web site that sent the cookie. It is possible for the Web site that created the cookie to extend the expiry date without notice to the visitor. They will remain there until the set date has expired or until the visitor deletes the file.
• Information we collect during your visit to our site:
  • The IP address and name of your service provider's server.
  • The date and time of the visit.
  • The pages visited.
  • The length of each visit.
  • The requests made per visit.
  • Your browser type (Mozilla Firefox, Internet Explorer, Safari, Opera, etc.)
  • The referring page of the visit.
• Information supplied by individual visitors is used by CIDA employees who need to know the information in order to respond to your request or to ensure the security of this system. We only share the information you give us with another government department if your inquiry relates to that department. We do not use the information to create individual profiles, nor do we disclose this information to anyone outside the federal government.
• CIDA is a participant in the Government of Canada Public Key Infrastructure (PKI), which provides the opportunity for certain individuals to communicate with the Agency in a confidential manner. The Treasury Board of Canada Secretariat (TBS) PKI introduction provides additional information on PKI and how to use it.
• CIDA Web site, unless explicitly noted otherwise, is not a secure form of transmission. As such, it is not recommended that sensitive personal information, like your Social Insurance Number (SIN) or Personal Insurance Number (PIN), be included in any correspondence you send this institution via electronic means such as email or online contact forms.

Questions or comments regarding this policy, or the administration of the Privacy Act within CIDA, may be directed to the Access to Information and Privacy Coordinator:

Email: aiprp-atip@acdi-cida.gc.ca
Telephone: 819-934-6961
Facsimile: 819-953-3352
Mail: Access to Information and Privacy Coordinator
Canadian International Development Agency
200 Promenade du Portage
Gatineau, Québec
K1A 0G4

If you are not satisfied with the response you have received from CIDA on a privacy concern with the website, you may wish to contact the Office of the Privacy Commissioner: by email at info@privcom.gc.ca, calling 1-800-282-1376 or via the Internet at the Office of the Privacy Commissioner of Canada Website.

CIDA Twitter Policy

Content

CIDA tweets once or twice a day (except weekends), about the following:

• News releases, media advisories, statements and speeches by the Minister of International Cooperation
• Stories from the field
• Key reports
• Results
• Photos from CIDA's photo library
• Videos
• Updates on humanitarian assistance when crises or natural disasters occur
• Announcements
• Interesting development facts

For more information about CIDA, please visit our website.

Follow us!

We encourage everyone to follow CIDA's Twitter account, either in French @acdi_ca or in English @cida_ca. However, following these Twitter accounts does not automatically mean that we will follow your account.

Availability

We update and monitor our Twitter account during office hours, from 8:00 a.m. to 5:00 p.m. (Eastern Central Time). We accept no responsibility for lack of service due to Twitter downtime.

Retweet protocol (@username) and private messages

We welcome feedback, questions and ideas from all of our followers. However, we cannot respond to or retweet each individual message we receive through Twitter. Private messages will be read, and new themes or useful proposals will be forwarded to those concerned at CIDA.